Support

Last updated: July 24, 2026

Contact

Email: 3PMStudios@protonmail.com

Requirements

Frequently asked questions

Pass times don’t match what I see

Visible passes depend on sky clarity, city lights, and the station’s brightness. Predictions come from the ISS Tracker API; a minute or two of difference versus other apps can happen. Try a darker viewing spot and check max elevation (higher is easier to see).

Live map position seems delayed

Position updates about every 30 seconds from Where The ISS At. The marker animates smoothly between updates.

Notifications aren’t firing

Check Settings → Notifications → ISS Tracker. Reminders are scheduled locally when you run a pass search; search again after changing location or if you cleared notifications.

Pass search or API errors

Pass predictions require an internet connection. If searches fail repeatedly, email 3PMStudios@protonmail.com with your iOS version and what you tried.

Live Activity

After a pass search or when you turn on Live Activity for a pass, the app may store pass timing in an App Group for ActivityKit (Lock Screen / Dynamic Island). There is no Home Screen widget in the current version.

Data & privacy

See our Privacy Policy for what the app collects and how third-party APIs are used.